From Big Data to Business Value: No Silver Bullet

Self-proclaimed Big Data experts and management gurus, claim that you get to insight nirvana, often in few easy steps.    Just to cite some examples:

  1. Four Steps To Turn Big Data Into Action
  2. The seven steps of big data delivery | SAS
  3. Three Simple Steps to Big Data Intelligence – Crimson Hexagon
  4. Six Steps to Extract Value from Big Data – Datanami
  5. Steps to Start Your Big Data Journey
  6. Four Steps to Success with Big Data
  7. Steps for Tackling Big Data
  8. Steps to Better Big Data Insight
  9. Steps to Maximize the Potential of a Big Data Strategy
  10. Five first steps to creating an effective ‘big data‘ analytics program

And the list goes on…

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Such proclamations lead to unmet expectations from analytics initiatives.  Going beyond insight and delivering measurable business impact requires discipline, focused effort, a sprinkling of luck, resiliency, a bout of creativity, and a dash of imagination.   After having lived more than two decades with data (often with large transactional databases and even raw web log data –  i.e., big data before it became a buzz word) of various shapes and sizes and their use in marketing and advertising decisions, my takeaways:

  • Analytics as a process is never linear since data analysis and insight generation is a never ending journey with many twists and u-turns.
  • Outcomes of the analysis can be unknown and even uncertain at the outset
  • Discipline and structured thinking are as important as embracing out-of-the-box thoughts and imaginations
  • Fortune favors the brave:    Luck plays a role while looking for the proverbial needle in the haystack.
  • Focus on the business goals and key questions since data and analytics will follow naturally.
  • Challenge the status quo:  Plan for required changes to”how things are done within the organization” based on what you may learn.
  • Anticipate internal and external opposition to change:  The biggest obstacle to realizing value from big data will come from organizational inertia.
  • Think system, processes and decision rights before data and analyses.
  • Patience is a virtue:   As Billie Jean King said: “Champions keep playing until they get it right.”

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